Morristown, Tennessee

The challenge

Veolia North America forges long-term partnership to address needs of new wastewater plant.

The project challenges are:

  • In 1983, the city of Morristown turned to Veolia to help its one-year-old wastewater treatment plant, which was consistently out of compliance.

  • Since then the operate/maintain/manage (O&M) contract has been extended nine times and the scope of work expanded.

  • The company manages the 7.5-MGD trickling filter wastewater treatment plant, a 5-MGD industrial wastewater treatment plant, 28 lift stations, air release valves, industrial pretreatment program, septage receiving, sludge disposal and effluent reuse.

Veolia’s solution

Innovative solutions:

  • Reroute sludge lines and co-settle waste-activated sludge solids in primary clarifiers to reduce power costs and solids handling maintenance expenses

  • Implement computerized maintenance management system to achieve savings in materials and labor

  • Manage two-phase construction projects to improve treatment reliability and prepare Morristown for continued growth and prosperity

  • Develop, implement and administer comprehensive Industrial Pretreatment Program and develop city's fats, oils and grease (FOG) ordinance

  • Resize effluent chlorine system rotameter to reduce chlorine costs 24%

  • ​Develop an alternative solution to odor problem using a combination of chemical addition and scrubbers


Surpassed goals:

  • Remained in continuous compliance since first week of Veolia’s involvement

  • Effectively controlled costs, with annual increases averaging less than 3% since 1983

  • Solved odor problem for a fraction of the cost of line relocation

  • Recognized in 1985 by the Kentucky/Tennessee Water Pollution Control Association for Outstanding Operation of a Wastewater Treatment Facility; Honored in 2006 with the Operational Excellence Award from the Kentucky/Tennessee Water Environment Association

  • ​Received nearly two dozen awards from the National Safety Council for superior safety practices and safety leadership, and multiple honors for 100% compliance from the Kentucky/Tennessee Water Environment Association