Without our people, we could not achieve all we do.
Performance Metrics
Metric | UN Sustainable Development Goal | 2023 North America Result | 2024 North America Result | 2025 North America Result | 2025 North America Target |
Rate of engagement of employees, measured via independent survey | 8. Decent Work and Economic Growth | 90% | 90% | 90% | ≥ 85% |
Lost time injury frequency rate | 3: Good Health and Wellbeing 8: Decent Work and Economic Growth | 1.02 | 1.30 | 1.42 | ≤ 1.00 |
Proactive Safety Index | 3: Good Health and Wellbeing 8: Decent Work and Economic Growth | New for 2024 | 109.8% | 108% | ≥ 100% |
Women in Executive Resourcer Group | 5. Gender Equality | 39% | 46% | 44% | ≥ 35% |
Our People
Veolia invests in its employees to ensure we can continue to grow and lead ecological transformation together; promote a safe, inclusive and supportive work environment; and develop the sustainability leaders of tomorrow.
Employee Health and Safety
The health and safety of every employee is our highest operational priority. Our strategy follows “12 Life Saving Rules” that deliver a clear and uncompromised path for Veolia employees to recognize, avoid and mitigate high-risk situations. Embedded across all locations and facilities, these rules reinforce a consistent, proactive approach to safety.The 2025 Lost Time Injury Frequency Rate (LTIFR) was 1.42, slightly above our target of 1.00. This result was influenced by a single incident. As a result, we reevaluated our safety protocols and added training across our company to prevent similar accidents from happening in the future. We remain committed to Goal Zero — zero injuries — and will leave no room for compromise until we reach this goal.
Modern, Resilient Workforce
We are committed to ensuring that all of our programs — like our library of training resources, the benefits offered through Veolia Cares and our Employee Resource Groups (ERGs) — support and provide opportunities for employees of all backgrounds.
This is fundamental to our purpose and our commitment to being an employer of choice, and is a key driver of innovation, operational performance and long-term growth.
Employee Resource Groups (ERG)
With expanded funding and strengthened executive sponsorship in 2025, ERGs continue to shape policy, support recruitment and community engagement and provide employees with opportunities for mentorship, advocacy and professional development.
In particular, employees further strengthened Veolia’s culture of engagement and environmental leadership through the launch of the Environmental Stewardship ERG, a North America-wide, employee-led network focused on promoting sustainable practices, driving business growth and empowering leadership at all levels of the organization.
Veolia Cares
Launched in 2023, Veolia Cares is a global program created to provide a consistent baseline of benefits that support employees’ professional and personal well-being.
Rooted in Veolia’s belief that its people are its greatest asset, the program offers enhanced parental leave, expanded health and bereavement coverage, caregiver support resources and one paid day each year for employees to volunteer with a charitable or environmental initiative.
Training and Mentoring
Our talent development approach combines personalized growth plans, mentoring opportunities and access to robust online learning platforms featuring thousands of courses in areas ranging from technical expertise to leadership development.
At Veolia, we also believe investing in young talent is investing in the future. That’s the driving force behind the Student Exploration, Experience and Development (SEED) Program, an initiative designed to connect students with industry professionals, spark fresh ideas and empower the next generation to help shape innovative solutions and meaningful environmental progress.
Workforce Development
The water and wastewater industry is at a demographic inflection point. More than 30% of today’s industry workforce is over 55, while workers under 25 represent only 4.5% of the talent pool. In the United States, more than 10,000 new water and wastewater workers are needed industry-wide every year just to keep pace with retirements.
For Veolia, this is a call to action rooted in our purpose. In 2025, we significantly expanded the programs, partnerships and pipelines that will sustain a new generation of water professionals.
