Metric | UN Sustainable Development Goal | 2023 North America Result | 2024 North America Result | 2025 North America Result | 2025 North America Target |
| Planet: Reducing Veolia's Impact | |||||
% reduction in Scope 1 & 2 GHG emissions vs prior year | 13: Climate Action | New for 2024 | 5% | 11%* | ≥ 5% |
CAPEX spent on decarbonization projects | 13: Climate Action | New for 2024 | $11M | $0.7M | $1.4M |
Biodiversity action plan progress | 14: Life Below Water 15: Life on Land | 82% | 55% | 71% | ≥ 68% |
% efficiency of drinking water networks | 6. Clean Water and Sanitation | 76% | 84% | 83% | ≥ 80% |
| Employees | |||||
Rate of engagement of employees, measured via independent survey | 8. Decent Work and Economic Growth | 90% | 90% | 90% | ≥ 85% |
Lost time injury frequency rate | 3: Good Health and Wellbeing 8: Decent Work and Economic Growth | 1.02 | 1.30 | 1.42 | ≤ 1.00 |
Proactive Safety Index | 3: Good Health and Wellbeing 8: Decent Work and Economic Growth | New for 2024 | 109.8% | 108% | ≥ 100% |
Women in Executive Resourcer Group | 5. Gender Equality | 39% | 46% | 44% | ≥ 35% |
| Social / Communities | |||||
Hours logged by employees volunteering on company time | 8: Decent Work and Economic Growth | New metric for 2024 | 629.5 hours | 2,558 hours | 2,000 hours |
| Customers: Reducing our Clients' Impact | |||||
Net promoter index score (out of 100, 30 considered good) | 8: Decent Work and Economic Growth | 49 | 40 | 59 | > 40 |
Greenhouse Gas Emissions Avoided for Customers (Scope 4) | 13: Climate action | 430 kT | 465 kT CO2e | 221 kT CO2e | > 290 kT CO2e |
Volume of Drinking Water Processed for Customers | 6: Clean water and sanitation | 236,416,074,405 gallons | 242,916,967,084 gallons | 243,761,550,566 gallons | No target |
Volume of Wastewater Treated for Customers | 6: Clean water and sanitation | 368,618,813,387 gallons | 427,099,847,240 gallons | 374,597,902,927 gallons | No target |
Volume of Hazardous Waste Processed for Customers | 12: Responsible consumption and production | 1,888,259 metric tons | 1,838,507 metric tons | 2,582,120 metric tons | No target |
| Shareholders | |||||
| Ethics and compliance index (based on employee survey) | 8: Decent Work and Economic Growth | 91% | 90% | 92% | ≥ 88% |
*Before operational control methodology change
Sustainability Performance Data and Indicies
For complete global sustainability and performance reporting data from Veolia and indices to sustainability reporting frameworks, consult the company's global sustainability reporting.
Previous Sustainability Reports
North America 2025 Sustainability Report
North America 2024 Sustainability Report