Veolia and Jamestown, Rhode Island agree to a five-year extension of water service

Overhead shot of water treatment facility

JAMESTOWN, R.I. – Veolia, the leading provider of water services and environmental solutions in the U.S. and Canada, has secured a five-year extension on an agreement to operate the water treatment plant for the Town of Jamestown, Rhode Island. 

Veolia began serving the unique coastal community in June of 2025, bringing in a team of certified, full-time professionals to operate Jamestown’s plant to alleviate a staffing shortage common throughout the water sector. The initial partnership followed a recent period when only one licensed individual was on hand to address the needs of the facility. By providing a full contingent of certified employees to operate and maintain the water treatment plant, Veolia will continue working in conjunction with municipal personnel to provide environmental security for Jamestown and its residents through 2033. 

Upon mobilization in January of 2025, the Jamestown team and Veolia’s support personnel wasted no time implementing effective and noticeable improvements to the facility and to water quality. In addition to dedicating Rhode Island-certified personnel specifically to operate the Jamestown Water Treatment Plant, Veolia has the ability to draw from its significant regional workforce to assist in meeting the facility’s ever-evolving needs. 

John Oatley, Regional Vice President for Veolia said: “We appreciate the opportunity to continue our work with the Town of Jamestown. Our team has made tremendous progress at the facility, while forging a strong relationship with our municipal partners. As we do throughout Rhode Island and across New England, Veolia’s personnel in Jamestown have demonstrated their dedication to operational excellence, and we are excited to maintain our momentum here for the foreseeable future.” 

Edward Mello, Jamestown Town Administrator said: “When we went through a real critical point of trying to recruit for our water team, we learned that qualified employees are extremely hard to get. Our partnership with Veolia grants us a stable workforce that effectively serves the needs of our community. We’re pleased to reach an agreement that will extend this mutually beneficial partnership even further.” 

Veolia has a long-established reputation for high-quality operation of water and wastewater systems across southeastern New England, including facilities in Pawtucket and Woonsocket in Rhode Island, New London in Connecticut, Westborough in Massachusetts, and many more.