Operations partnership safeguards Lake Michigan

Milwaukee citypage

Resting on Lake Michigan's western shore, the City of Milwaukee and 28 bordering communities rely on the world-class environmental services provided by the Metropolitan Sewerage District (MMSD) – the agency responsible for wastewater treatment and flood management for over one million people.  As the largest wastewater partnership in North America, Veolia has managed MMSD’s wastewater, deep tunnel and biosolids operations since 2008 under a long-term Operations and Management (O&M) contract.   

When selected by MMSD to operate and maintain its water reclamation operations, Veolia was charged with protecting one of the community’s most valuable resources:  Lake Michigan.  However, Veolia’s efforts have extended beyond safeguarding water quality.   With a laser focus on operating efficiencies, cost controls and community engagement, Veolia has not only delivered 100 percent environmental compliance for nine years running, but has also earned multiple operations and safety awards, invested thousands in Great Lakes and wastewater treatment research and achieved an estimated $35 million in savings over the last decade – all while hosting approximately 4,000 visitors at the Jones Island Water Reclamation Facility every year.  

Veolia also provides hazardous and regulated waste management services to business and residents in the greater Milwaukee area, with facilities in nearby Menomonee Falls and Port Washington, Wis. Through programs for industry – from treatment solutions and providing lamp and electronic recycling services, to organizing household hazardous waste collection programs – Veolia is helping to reduce the region’s carbon footprint, while protecting human health and preserving the environment.

“Veolia has continuously exceeded all regulatory and contract standards…extending Veolia’s contract is the best approach for our ratepayers and the environment.  We look forward to working with Veolia for years to come.” - MMSD Executive Director Kevin Shafer