Richmond, Calif.


Odor, compliance solutions key benefits from long-term partnership.


In an effort to curb excursions at its wastewater treatment plant, address long-time odor problems and control ever increasing costs, the city in 2002 entered into a long-term operate/maintain/manage (O&M) partnership with Veolia Water. The company provides management of the city's wastewater facilities: a 16-MGD treatment plant, 185-mile sanitary sewer collection system, 94-mile stormwater drainage system, 15 wastewater lift stations, seven stormwater lift stations and sludge treatment. In addition, we have design/build/operate (DBO) responsibility for the capital improvements program.


  • Implement $7 million in capital improvements to wastewater treatment plant, updating, modernizing and automating existing processes and systems.
  • Manage 280-miles of collection system and stormwater pipe and 22 lift stations.
  • Inspect and clean sanitary sewers and storm sewer main lines and manholes, repair and maintain lift stations and provide 24-hour emergency response and related customer service.
  • Update and expand plant SCADA system and add redundant equipment at critical processes.
  • Employ state-of-the-art robotic cameras for inspection of underground pipe.
  • Develop and implement master plan for underground asset management program that incorporates global information system, state-of-the-art computerized maintenance management system and condition/capacity assessment.
  • Play lead role in implementing State of California's Sanitary Sewer Management Plan, a key effort in bringing the city into compliance with state requirements.


  • Generated an estimated $75 million in savings over the life of the agreement.
  • Provided improved operations, regularly scheduled maintenance and guaranteed environmental compliance.
  • Reduced sanitary sewer overflows and achieved long-term price stability.
  • ​Increased efficiency and effectiveness of plant operations and sharply reduced water quality violations and odors.