Poughkeepsie, New York

The challenge

This over 30-year partnership between the city and Veolia North America delivers environmental and cost-savings benefits.

The project challenges are:

  • Before Veolia assumed operation of Poughkeepsie's municipal wastewater operations, the city faced regulatory enforcement actions, including fines and a sewer hook-up ban, and its wastewater facility experienced maintenance and process control challenges.

  • That changed when Veolia signed an operate/maintain/manage (O&M) contract in 1980 for the 10-MGD activated sludge wastewater treatment plant and five pump stations.

  • Over numerous contract renewals, the company has broadened its scope of responsibilities to include an industrial pretreatment program, CSO monitoring, stormwater management and biosolids disposal.

The solution

Innovative solutions:

  • Implement processes to bring wastewater facility into full compliance

  • Address facility's maintenance and stability needs, eliminating fines and hook-up ban

  • Work on design/build project to upgrade biosolids processing systems

Benefits for our clients


  • Implemented plan that reduced annual operating costs by $170,000

  • Implemented septage receiving program that generates about $800,000 in annual income for the city

  • Installed new odor scrubber and reduced odor complaints by 85%

  • ​Recommended installation of high-efficiency blowers during the design phase of aeration system upgrades, saving 270,000 Kwh and $24,000 per year