[     Business case listing ](/case-studies "  Business case listing")



 

 

 

## The challenge

Long-term O&M partnership garners multiple contract renewals and numerous awards.

The project challenges are:

- The City of Springboro faced compliance problems and regulatory issues at its aged wastewater treatment facility when it hired Veolia North America in 1990 under an operate/maintain/manage (O&M) contract.
- Over the years, the scope of the company's services grew the water system and other activities.
- Today, we are responsible for water facilities (a 7-MGD anthracite multi-media filtration ground treatment plant, three elevated water towers, five wells and five water booster stations), and wastewater facilities (4-MGD sequencing batch reactor plant, 90-mile collection system, nine wastewater pump stations, collection system rehabilitation, customer service, effluent reuse and land application of biosolids).



 

 

 



## The solution



 

 

 



### Innovative solutions:

- Take responsibility for monitoring performance tests and compiling data necessary to verify proper performance
- Make recommendations for process improvements
- Initiate ongoing sewer cleanout program and repairs on city's collection system
- Allow engineering and construction affiliate to provide design/construction services for plant capital improvements, then coordinate startup and phase-in of facility expansion



 

 

 



## Benefits for our clients

### Results:

- Achieved long-running compliance based on improvements and upgrades
- Completed startup of new water plant on fast-track schedule 18 months from conception.Maintained outstanding safety record — staff worked nearly 15 years without a lost-time accident.
- Named numerous times winner of the Ohio Water Environment Association's Safety Award for Collection Systems and Plant Operation
- ​In 2012, received the Water Fluoridation Quality Award from the U.S. Centers for Disease Control and Prevention



 

 

 



 

 

### Learn more about our solutions:

[Water Solutions](/what-we-do/water-capabilities "Water Capabilities")  
[Waste Solutions](/what-we-do/waste-capabilities "Waste Capabilities")  
[Energy Solutions](/what-we-do/energy-capabilities "Energy Capabilities")