Water

Peer Performance Solutions

Peer Performance Solutions

Veolia North America’s Peer Performance Solution (PPS) enables municipal water utilities to benchmark against other leading utilities while preserving public governance and a public workforce that benefits from specialized private-sector expertise. Because Veolia puts "skin in the game" with long-term compensation based on actual results, your community's risk is limited and savings are readily identified and captured.


PPS MODEL SUPPORTS & REINFORCES PUBLIC UTILITIES

  • Under PPS, you retain full control and governance while securing private-sector expertise.
  • Veolia works with employees to support them in improving the utility by providing training and mentoring.
  • With PPS, public employees can blend their local knowledge and know-how with industry experts from a global team.

​PPS MODEL DELIVERS MEASURABLE BENEFITS

  • The results generated by PPS are measurable. They can be quantified and made transparent to the public through Key Performance Indicators (KPIs).
  • These quantifiable results are issued month after month, giving the client and the public confidence that Veolia can deliver.
  • We work with your team to establish meaningful KPIs from the beginning.

​PPS MODEL WORKS UNDER A PAID-FOR-PERFORMANCE CONTRACT

  • Under the PPS model, Veolia's compensation is based on our results. This allows for greater sharing of the risks and the benefits with the client.
  • PPS is low risk for your utility and aligns our performance with the interests of ratepayers.
  • Veolia works with you to establish KPIs that are tied to the delivery of improved results and the potential savings to your utility. The results are measurable, enabling full transparency.
     

CLIENT TESTIMONIALS

New York City Department of Environmental Protection
"One of the key components of DEP’s strategic plan is ensuring that we are as cost effective as possible for our customers. We have combined our own expertise with Veolia's knowledge of the industry to find ways to improve our operations and keep rates as low as possible for New Yorkers." Carter Strickland, Commissioner DEP
 
The City of Winnipeg
"This is a great deal for Winnipeggers, and I am pleased to have an agreement in place that will ensure Winnipeg has the highest standard of sewer treatment facilities and services with the assistance of a company that will share the financial risk involved to keep immense upgrade projects under budget." Mike Ruta, Acting City Administrative Officer, city of Winnipeg