Media
12/1/12

A Spotlight on Industrial Services

The November 2012 issue of BIC Magazine includes a profile story on Veolia's industrial services business, which for more than 30 years, has been providing full-service, turnkey industrial cleaning and maintenance services to keep industrial facilities operating under peak conditions.
 

This is an excerpt from the article, which is also available for download.

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With a team of more than 4,500 employees, Veolia Environmental Services North America's industrial services business unit provides full-service, turnkey industrial cleaning and maintenance services to the oil and gas, chemical, power, metal, auto and paper industries from more than 100 locations across the United States and Canada.

Leading this business unit for Veolia is Darryl Schimeck, who joined the company in in 2011. He brought with him a vision to make the company a leader in industrial services by providing safe, innovative and environmentally responsible solutions. To bring that vision to life, Schimeck and his team developed a strategy that builds a foundation centered around four long-term goals, creating a roadmap for how the company works on a daily basis. Schimeck’s long-term goals are fundamental, but by keeping them top of mind every day, his teams remain disciplined and focused on the future. The goals include:
  • Goal zero: The company takes care of itself and its members, and no one gets hurt.
  • Best team: To retain, develop, reward and attract the best people in the industry.
  • Value beyond cost: To partner with its valued customers, providing innovative solutions that ensure safety, quality and enhanced efficiencies.
  • Financial performance: To achieve its promised financial results through improved systems and processes.
“We are in the process of changing the complexion of the jobs our employees are doing by elevating them from laborers to field technicians.”
 
Schimeck said these goals are “crayon simple,” which allows employees to easily understand and adopt them into their daily tasks. “The fundamentals of this message are easy for people at every level of the organization to understand,” he said. “There’s nothing complex about any of these goal areas. There may be complexity in achieving these goals, but there isn’t anything here that everyone in the organization can’t easily understand or see the value in. It makes it a lot easier for everyone to get behind.”

As a way to stay energized and do things that make sense for the company, Veolia is in the process of refocusing on its core services: hydro blasting, vacuum truck services, chemical cleaning, tank cleaning, waste separation and treatment, and oil regeneration. In addition, the company partners with customers who value what Veolia does beyond cost — things like safety, innovation, quality, reliability and enhanced efficiencies. The expected outcome from this more engaged direction is stronger customer relationships, sustained business growth and a clear leadership position within the industry.
 

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