William "Bill" DiCroce
President and CEO, Veolia North America
A 32-year veteran of the energy and environmental industries, including 20 years in the nuclear industry, William J. “Bill” DiCroce was appointed president and CEO of Veolia North America in February 2016. He leads the water, energy, waste and resource recovery activities of Veolia’s North American zone, which has approximately 7,800 employees.
Since 2013, Bill served as president and chief operating officer of Veolia North America’s Municipal and Commercial business. Prior to the consolidation of Veolia’s water, energy and waste businesses in 2013, Bill served as president and CEO of Veolia Energy North America, following his successful four-year role as the company’s executive vice president and chief operating officer. He joined Veolia in June 2008.
Before joining Veolia, Bill was president and chief operating officer of NSTAR Electric and Gas Company's unregulated subsidiaries, which owned and operated district energy and telecommunications businesses and private utilities in the greater Boston area. Prior to that, Bill held operational and executive positions with Entergy Nuclear and Boston Edison. He began his career with General Electric at the Knolls Atomic Power Laboratory, where he was certified as a nuclear power engineer within the U.S. Naval Nuclear Propulsion program.
Bill earned a bachelor's degree in marine engineering at the Massachusetts Maritime Academy and an M.B.A. at Boston University. At the Massachusetts Maritime Academy, he served as an adjunct professor for nuclear power technology. He serves on various boards of directors including the International District Energy Association (IDEA), the Advanced Energy Economy, and the Northeast Clean Energy Council.
President and Chief Operating Officer, Municipal & Commercial
Now leading Veolia North America’s Municipal and Commercial business, John Gibson previously served as Senior Vice President for the South Region where he supported the water, wastewater and energy operations in the southern United States. Prior to this role, John served as the Vice President of Veolia Energy’s South Region operations, where he oversaw, managed and supported energy projects in the region.
John has been with Veolia since 1994, and has more than 25 years of experience in utility management and operations. John joined Veolia’s energy business as a Marketing Engineer in 1994, and went on to serve in a variety of roles including Manager of Business Development, Director of Sales and Marketing and Vice President and Manager (in Baltimore and Atlanta). As a result, John has been involved a number of key Municipal and Commercial projects. These include an OM&M contract for a regional 90-MGD surface water treatment plant and a 200-MGD raw water pump station, a 9,795 lb/hr steam system for a commercial client and an OM&M contract serving more than 2.5 million people.
Before joining Veolia, John worked at Aspen Systems Corporation, Air Products and Chemicals and the U.S. Navy. He holds a bachelor’s degree in Aeronautical Engineering from the Massachusetts Institute of Technology, and a master’s degree in General Administration from the University of Maryland.
President and Chief Operating Officer, Industrial Water & Regeneration Services
Now leading Veolia North America’s Industrial Water & Regeneration Services businesses, Steve was most recently Executive Vice President, Industrial Business Group for Veolia Water Americas since 2010. In that role, Steve managed business operations, growth activities and technology development for industrial business in the Americas. He led strategy development and P&L activity for all industrial water service activity in North and Latin America, including conducting business with more than 100 industrial clients across all major sectors and establishing the business’s first references in Brazil and Chile. Strategic industries included refining, oil and gas upstream and mining/metals.
Prior to leading the Industrial Business Group, Steve was Vice President and General Manager of Veolia Water North America’s Process Solutions Division. He joined Veolia through the acquisition of USFilter in 2007, where he had held positions as Process Engineer, Project Manager, Area Manager, and Financial Partner/Ops Director since 1999.
Steve has strong practical operations and progressive business management experience in P&L management, operations & maintenance (O&M) management, fixed asset management, investment & risk assessment, service contract negotiations, business development, process engineering and construction management.
He holds a bachelor’s degree in civil & environmental engineering from the University of Pittsburgh and an M.B.A. from the University of Houston. He is also active in participating in Executive Programs at the Wharton School, University of Pennsylvania.
President and Chief Operating Officer, ESS and Industrial Canada
In 1991, Bob joined Veolia Environmental Services as the Director of Regulatory Affairs for the company's hazardous waste management operations and resided in Flanders, NJ. In 1996, he moved to New England to become the General Manager for the branch operations in that area, and in 2008, he became the Vice-President of Service Operations for the Eastern region of the company. In 2012, Bob assumed responsibility for Veolia's operations in the Western Region. In 2014, he became the Senior Vice-President for the Environmental Solutions and Services (ESS) business of Veolia's Industrial business line. In 2015, his scope of responsibility expanded to include Veolia's environmental business lines in Canada. In 2016, he was named Chief Operating Officer of both the ESS business and Veolia’s Industrial offerings in Canada.
Bob started his environmental career in 1987 as an Environmental, Health and Safety (EHS) Engineer for the General Electric (GE) Company in Somerville, NJ. In 1989, he became the EHS Manager for GE's semiconductor manufacturing operations in the United States and Europe. While in this role, he experienced first-hand the falling of the Berlin Wall and the massive San Francisco earthquake and the environmental issues that ensued.
Bob is a proud graduate of the University of Michigan and has completed extensive graduate studies in toxicology at Michigan and environmental health at the University of Medicine and Dentistry of New Jersey. Most importantly, Bob is the proud dad of a son, Dominick. Bob is also an avid marathon runner (120+) and enjoys watching his son play soccer, hockey and baseball. Bob resides in The Woodlands, TX.
Senior Vice President Operations, Industrial Cleaning
Bruce serves as the Senior Vice President of Operations for Veolia North America's Industrial Cleaning business. In this role, he leads safe, effective and efficient industrial cleaning programs that help customers manage costs and maintain compliance.
Before joining Veolia, Bruce was Chief Operating Officer of Strike Energy Services, an oilfield construction company focused on pipelines and facilities. With more than 20 years of experience, Bruce has held operational and executive positions at CEDA International, RSC Equipment Rental, The Churchill Corporation, and Philip Services Corporation.
Bruce earned a bachelor's of science degree in civil engineering at the University of New Hampshire and an M.B.A. at the University of Western Ontario.
Executive Vice President Finance and Chief Financial Officer
With over 15 years of experience in finance and accounting, Jason leads all financial and accounting responsibilities for Veolia North America. Previously CFO of Veolia Energy North America and interim CFO of Veolia Water North America, Jason has been with Veolia Energy and its predecessor company, The Trigen Companies, since 2006, working as Treasurer and then VP of Finance before becoming CFO in 2011.
Prior to joining Trigen, he was Vice President - Finance for Calpine Corporation. As Vice President at Calpine, Jason performed the analysis of risks and benefits of new investment opportunities for the company, financing for power generation facilities, and working with Accounting and Treasury Groups on compliance and cash management for several subsidiary entities. At Calpine, Jason played a critical role in the execution of more than $5 billion in capital market and debt transactions.
Before joining Calpine, Jason was a Manager for Generation Ventures Associates (GVA), a power generation developer. At GVA, he was an integral member of the development team for several proposed large-scale international power generation projects.
Jason has a bachelor’s degree from Tufts University and a master’s degree from the London School of Economics.
Executive Vice President and General Counsel
As Executive Vice President and General Counsel, Rob is the chief legal officer for Veolia North America, with overall responsibility for all legal and compliance issues, real estate and risk. Rob manages a team of lawyers and legal professionals responsible for contract negotiations and contract management, mergers and acquisitions, dispute and litigation management, ethics and compliance training, and legal aspects of labor and employment and business development.
Most recently, Rob led the legal team for our Municipal & Commercial business as Senior Vice President and General Counsel managing all the legal aspects of the diverse M&C business -- including providing counsel for contracts, negotiations and business development activities.
Rob joined Veolia in 2002 as Senior Counsel focused on litigation management. Since that time, he served as Northeastern Regional General Counsel for Veolia’s North American water business and Vice President, General Counsel, and Secretary and Head of Government Affairs for Veolia’s North American energy business.
Before joining Veolia, Rob worked as an Associate at Donnelly, Conroy & Gelhaar, LLP and Reinhart, Boerner, Van Deuren, SC, focusing on business litigation for commercial, environmental and securities matters. He holds a bachelor’s degree from Colby College in Maine and received his juris doctorate from Boston University School of Law.
Executive Vice President Human Resources and Chief Human Resources Officer
Augie is Chief Human Resources Officer for Veolia North America. He was most recently Corporate Director of Human Resources for Veolia Water Solutions & Technologies North America.
Augie has been with Veolia since 2010 and has two decades of experience in aligning business strategies and human resources solutions. Prior to joining Veolia, he served as Vice President, Human Resources for a global science-based company active in health, nutrition and performance materials. Augie has held senior positions in HR for companies in the chemical, information services and healthcare industries in the U.S., European and Asian markets.
Augie has a M.B.A. in human resources and finance from Lewis University and a bachelor’s degree in accounting from Northern Illinois University. He holds the Senior Professional Human Resource License, Certified Compensation Professional and Certified Benefits Professional License. He’s also participated in executive education programs at Stanford University, Northwestern University,London Business School, INSEAD University in executive management and human resources.
Senior Vice President Information Technologies
With 32 years of experience in IT, Steve is responsible for all Information Technology activities for Veolia North America, which includes providing leadership to the CIO and VE Tech teams supporting the North American Zone (United States and Canada.)
Steve joined Veolia Energy in 2008 as Sr. Director of IT responsible for aligning IT strategy with the business mission. In 2011, Steve was promoted to Chief Information Officer and charged with setting the vision for IT and developing and executing the IT strategy in support of the business strategy, in addition to assisting with the creation of a shared IT environment across North America. Most recently, Steve led the cross-functional teams chartered with implementing a major ERP crossing all lines of the business.
Prior to joining Veolia, Steve led IT teams in the Consumer Packaged Goods and Food industries. He has a bachelor's degree in Business Administration from Providence College and an MBA from Bryant College.
Senior Vice President Environmental Health & Safety and Procurement
With nearly 40 years of experience in the environmental, water and energy industries Keith leads the Environmental, Health & Safety and Procurement departments for Veolia North America (VNA). He is responsible for one of Veolia’s core values, and its highest duty, ensuring the health and safety of the general public, our customers, subcontractors and employees. In addition, he ensures the company’s operations maintain compliance with all environmental laws, regulations and contractual obligations while meeting our commitments to sustainable development and environmental stewardship. Procurement of all Veolia North America goods and services also falls under his responsibility, as the company seeks to buy better, buy less and buy lower cost.
Prior to assuming his current role, Keith served as Senior Vice President of VNA’s Technical and Performance and Procurement departments. Before consolidation of VNA’s water, waste and energy businesses in 2013 he served as Senior Vice President of Veolia Energy Solutions and President of SourceOne, Veolia's energy consulting and engineering subsidiary.
From 2010 to January 2013, Keith served as Vice President of Veolia Energy North America's Central and West Regions. He joined VNA in 2008 as Vice President and General Manager of the Grand Rapids, Michigan district energy business. Before joining VNA Keith completed a 25 year career with Earth Tech, a worldwide engineering and Operations & Maintenance service company, in various leadership positions related to contract O&M of water, wastewater and environmental facilities.
Keith’s has excelled in all facets of running a successful business including operations, maintenance, engineering, business growth, environmental compliance, safety performance, contract strategy/negotiation, team and leadership development, and P&L performance.
He graduated from Bay College with a degree in water purification technology and has authored several trade journal articles and contributed chapters for books on private-sector support of municipal utilities. He holds highest level operator certifications in water, water distribution and wastewater treatment and is a lifelong member of the American Water Works Association and the Water Environment Federation.
Executive Vice President Marketing & Communications and Chief Marketing Officer
Sergio is responsible for leading the Marketing and Communications team to support the strategic initiatives of Veolia North America, managing a team of marketers and communications practitioners responsible for the brand, marketing initiatives and segmentation, digital and social, internal and operational communications.
Prior to working for Veolia, Sergio was Chief Marketing Officer at General Electric Energy Management Industrial Solutions where he directed strategic commercial development and global growth. He worked at Schneider Electric in various leadership roles, covering Marketing, M&A and Strategy, including the launch of Schneider’s Renewable Business.
Sergio holds a Doctor Degree in Electronics and Telecommunications from the Universita' di Firenze in Italy and Strathclyde University in Glasgow, UK and an MBA from Vanderbilt University. Sergio is known as a thought leader and has published several articles in multiple languages across the world, as well as a book, “Chasing Customers”. Sergio is a frequent speaker, executive coach and facilitator to C-Suite audiences.
Senior Vice President Technical and Performance
As the leader of the Technical and Performance department for Veolia North America, Bill is responsible for driving operational and technical performance. The Technical and Performance team provides technical support and assistance to all the North American Operations. His group is also responsible for implementing and enforcing standards, benchmarks and applying technical solutions for improving business performance.
Bill has a worked in utility business for over 30 years. He has used his expertise in reliability engineering to support projects in North America, Europe, and Asia/Pacific. Prior to joining Veolia, Mr. Fahey spent 13 years with the Massachusetts Water Resources Authority in various roles including the position of Asset Manager of the 1.2 Billion gallon per day Deer Island wastewater treatment plant. Bill was one of the technical leads for the design, construction, turn-over and start-up of the Boston Harbor Project.
Bill earned a bachelor's degree in marine engineering at the Massachusetts Maritime Academy and an M.B.A. from the University of Massachusetts.
Senior Vice President Strategy and Acquisitions
Peter leads Strategy and Acquisition activities for Veolia North America, working to evaluate new business opportunities including acquisitions, joint ventures and strategic investments. Peter is also responsible for developing VNA’s growth strategy working in close coordination with our business line heads, Steve Hopper and John Gibson. Peter previously served as SVP Strategy and Corporate Development for VNA’s Industrial Business.
Peter joined Veolia in 2011 as VP Finance, Veolia Water North America - Industrial Business. Prior to joining Veolia, Peter served as CFO of Complete Energy, a privately-held independent power producer. Additionally, Peter has held positions in corporate development, strategic planning, and mergers and acquisitions for Dynegy, Enron, British Gas, and RBC Capital Markets.
Peter has a bachelor’s degree from the University of Minnesota and an MBA from Rice University.
Veolia North America
Veolia North America offers a broad industrial service portfolio to support the environmental management needs of industry across North America. Our capabilities include industrial cleaning and maintenance, hazardous and regulated waste and resource management, and technology-driven solutions for processing, treating and recovering industrial water and wastewater. We can also support the energy management and optimization of industrial facilities.
Municipal & Commercial Leadership
Veolia North America
The Municipal & Commercial business is aligned to meet the interrelated challenges of water, energy and waste – serving the specific environmental needs of communities and commercial businesses.