North America

The Galleria Shopping Center, Houston


Challenge

The Galleria is the 4th largest shopping mall in the US. It consists of 375 stores, 28 restaurants, 2 hotels, 3 office towers, and a full size ice rink, on 2.4 million square feet of retail space. With substantial energy requirements for a complex of this size, the owners of the Galleria wanted to reduce costs, and improve both energy efficiency and service delivery.

Veolia Energy's solution

  • Operation and maintenance of technical installations (chilled water, steam, compressed air, electrical systems, fire detection...)
  • Energy management
  • A site based team (14 people) for 24-hour a day coverage
  • Environmental Health and Safety training
  • Support of Veolia Energy experts

With substantial energy requirements for a complex of this size, the owners of the Galleria wanted to reduce costs, and improve both energy efficiency and service delivery.

Results

  • Increased customer and tenant satisfaction.
  • Improved service delivery.
  • Reduction in operating and maintenance costs.
  • Energy savings.